For Phillips Collection the past was about discovery, and discovery became the signature of the company. Starting in Southeast Asia, and continuing on to Africa, Latin America, Europe and the Pacific Rim, we searched the world for the unusual, the intriguing and the beautiful. Along the way, we became trend-makers, defining global style and creating a new market for unique home decor.
Today, it’s all about the conversation. The conversation is between old and new, organic and industrial, raw and refined, form and materials, craftsmanship and concepts. The conversation is what creates the ongoing evolution of a company rooted in design, which references the past but looks to the future.
The conversation is also between Phillips Collection and its customers. By turning showrooms into galleries, creating the best photography and presentation in the marketplace, providing world-class customer service, and reaching out to customers through both old and new media and distribution channels, we are continually seeking to provide access and facilitate meaningful dialogue.
Finally, it’s about an ongoing interaction between the organization and the environment. A commitment to sustainability is an important part of the company’s philosophy. An on-going partnership with the Sustainable Furniture Council has resulted in a range of products created around renewable resources and green technology. Long-term relationships with artisan producers sustain communities and preserve traditional skills. These conversations are at the heart of Phillips Collection’s growth and success.
The future of Phillips Collection is collaboration. As we embrace the opportunity to collaborate with customers via social media, we raise the bar in meeting and surpassing their expectations. Collaborating with suppliers allows us to customize products and continually improve delivery, quality and performance. Collaborating with the design community allows us to innovate and to incorporate meaningful feedback on trends and desires.
Our future is clearly on-line. We have a mandate to be a leader in social media and on-line marketing, as we have been in the past through design, presentation and sourcing. Through the interactive, collaborative nature of these technologies, we have the ability to develop new ways of doing business, new ways of serving our customers, and new ways of innovating.
Phillips Collection has always been committed to sustainability. From the treasured treatment of antiquities and hand crafts to the inventive re-use of discarded materials, the ethos has been one of preservation, not waste. Increasingly, as we move forward, the emphasis will be on reducing our carbon footprint and collaborating with organizations and businesses that support green principles and green production.
With the next generation bringing new skills, new perspectives and new ideas to the table, Phillips Collection will continue to grow and to evolve, to meet the needs of a changing market and a changing world.